Terms of Service
By using the services of MRI Indore Diagnostic Centre, you agree to the following simple and transparent terms.
Last Updated: 2 July 2026
1. Appointment Booking
- Appointments represent a preferred time slot, but medical emergencies may sometimes cause slight delays.
- Please arrive at least 15 minutes early for registration and preparation.
- You must provide accurate health history, especially regarding metal implants or pacemakers, for your own safety.
- Please carry a valid photo ID and your doctor's prescription/referral at the time of your visit.
2. Test Reports
We strive to deliver your reports within 4–6 hours. However, complex cases may require additional time for review by senior radiologists to ensure clinical accuracy.
Digital Delivery
Reports are sent digitally via WhatsApp, email, or our patient portal.
Clinical Reference Only
Always consult your prescribing doctor for treatment decisions based on reports.
3. Payment & Pricing
- Pricing listed on the website is indicative. Final costs may vary based on specific scan requirements (e.g., contrast, special mapping).
- Full payment is required before the scan process begins. We accept cash, UPI, and card payments at our facility; please note that in most cases, we do not accept online payments.
- A detailed receipt will be provided for all transactions. This can be used for insurance or tax claims.
4. Cancellation & Rescheduling
If you cannot attend your appointment, please inform us at least 4 hours in advance. This helps other patients who might need an emergency slot.
- Rescheduling is free and can be done by calling us or via WhatsApp.
- No-shows without prior notice may affect future priority booking.
5. Patient Conduct
Our centre is a place of healing and professional care. We expect all visitors to maintain a respectful environment.
- Treat all staff, doctors, and fellow patients with courtesy and respect.
- Follow all safety instructions given by our technicians, especially inside the MRI room.
- Mobile phones and metallic objects must be left outside the scan room as instructed.
- Zero-tolerance policy towards misbehaviour with our staff or other patients.
6. Liability & Disclaimer
- MRI Indore focuses solely on diagnostic scan procedures. We do not write medical prescriptions or recommend treatments and therapies.
- Diagnostic reports are interpretations by qualified radiologists and should be reviewed by your treating physician.
- Website content is for informational purposes only and does not constitute medical advice.
- We may update these terms from time to time to reflect changes in our center's policies. Visiting our diagnostic center or using our services means you agree to the latest terms posted on this page.
Thank You for Choosing MRI Indore
Your health and safety are our top priorities. If you have any questions about these terms, feel free to reach out.