Privacy Policy
Your health data is sacred to us. Learn how MRI Indore collects, protects, and handles your personal and medical information.
Last Updated: 1 July 2026
1. Information We Collect
We collect only the information necessary to provide you with accurate diagnostic services:
- Personal Details: Name, age, gender, and contact number provided during booking.
- Medical History: Information relevant to your scan to ensure your safety (e.g., implants, allergies, prior conditions).
- Scan Results: Digital images and radiologist reports generated from your diagnostic tests.
- Website Data: Basic analytics data like pages visited and device type, collected via cookies to improve your experience.
2. How We Use Your Data
- Medical diagnosis and generating accurate scan reports.
- Scheduling and managing your appointments.
- Sending digital reports to you via WhatsApp, email, or our patient portal.
- Improving our services and website experience through anonymous analytics.
- We never sell or share your data with any third-party marketing companies.
3. Data Security
Protecting your data is our top priority. We employ the following measures:
Encrypted Storage
All medical records and scan images are stored on high-security encrypted servers.
Restricted Access
Only authorized medical staff and the patient can access their records.
Secure Transmission
All data transmitted through our website is protected by SSL encryption.
Regular Backups
Your data is backed up regularly to prevent any accidental loss.
4. Sharing Your Reports
We share your reports only with:
- You (the patient) – via your preferred communication channel.
- Your referring doctor – only when you have given consent.
- Hospital staff – only in emergencies, specifically for your treatment.
5. Your Rights
As a patient at MRI Indore, you have the right to:
- Request a copy of your reports and medical records at any time.
- Ask us to correct any incorrect personal information in our records.
- Know how your data is being used and who has access to it.
- Ask us to delete your personal details, except where we are required by law to keep them for medical or legal reasons.
6. Cookies & Website Tracking
We use cookies to make our website easier to use and to understand how people interact with it. None of these cookies collect your private or personal details. You are free to turn off cookies in your browser settings, though some features of our site might not work as intended if you do.
Have Questions About Your Data?
Our team is ready to address any concerns you may have about your privacy and data. Reach out to us through any of the channels below.